Flipkart is an ecommerce company in Bangalore. It was founded in 2007 by Binny Bansal and Sachin Bansal, former employees of Amazon. Various subsidiaries of Flipkart are – Myntra, Phone pe, Ekart, Jabong, eBay, Upstream Commerce, Liv.ai, Mallers inc and Jeeves.
Ecommerce market is booming in India and Flipkart plays a very important role in Indian E-commerce market as a huge number of sales are placed on this portal. Flipkart is a marketplace, which gives a platform to sellers, to sell their products online and expand their business. It initially started with the sale of books and the other categories were added.
People search on flipkart before making a purchase on any other website. The huge amount of traffic on flipkart is due to the wide categories of products – home appliances, personal care, apparels and what not!
Flipkart has already emerged in the sales of trending categories like fashion and clothing apparels. Walmart acquired 77% stakes of Flipkart in August 2018. Small businesses have more opportunity to earn more profits which will help them to grow in business community.
Flipkart team help the vendors in every situation when they stuck in the dashboard regarding documents, listing, payments, etc.
Flipkart vendors can promote their products all over india and globally also. With more users in india, Flipkart vendor can expect good sales. India is a big market for Online sellers. You can have good income if you start to sell online. As a Flipkart vendor, you can sell many category of products and have good opportunity to earn more.
Vendors can sell items like clothing, shoes, electronics, handmade items, etc after enrolling in the selling program. As a vendor, you have to calculate many cost in a calculator to know about your profits. Flipkart profit calculator is the only tool that will be needed to understand costs like commisions, shipping cost, promotion cost, etc. There are many success stories of flipkart vendors who have done good business on flipkart.
Online sellers must obtain gst number and to have that they need to do gst registration with all the documents which are required at the time of submission.
To start selling the products on the Flipkart Marketplace, you need to sign up on the Flipkart Seller Central Website Registration homepage. The Registration process includes various steps where necessary information is to be added and It is a very easy process.
Any seller can do a Flipkart Seller Registration by providing some basic information about them about their business and about their products they wish to sell on Flipkart..
Here is the List of Details/Documents which is needed during the registration process.
Now that you have these documents, can easily start selling on flipkart by simply registering for a Flipkart Seller Account.
With all these Information, there are some other important documents which will be needed for the submission depending upon the type of your business being registered:
1. Sole Proprietorship
The sole proprietorship is found in the simplest business form in which one can operate a business. It simply refers to a person or an individual who owns the business and is personally responsible for all its debts.
It is a popular business form due to its nominal cost, simplicity, ease of setup. If the seller wants to sell their items or products with his own Legal Name, then the business will be called as a sole proprietorship business.
And in the case of a sole proprietorship, the liability is not limited and hence no protection will be provided to the promoter and has restricted access to different kinds of bank loans.
It is not easily transferable and does not have partners and investors with them.
If you want to go with a sole proprietorship form of business, Following are the information and documents needed which have to be submitted by a sole proprietor.
2. LLP or Partnership Firm
LLP (limited liability partnership) is where two or more people own a small business together.
Choosing between operating a small business as a limited liability partnership (LLP) or as a sole proprietorship, requires determining who will have an ownership stake in a particular business.
The liability of LLP is very limited. Therefore it is always advisable to register as a partnership firm as it will provide protection against the unlimited liability.
The advantage is that it is easily transferable and is considered to be a separate legal entity. A seller could become the part of Flipkart Marketplace as a Partnership Firm.
Registering as a (LLP) on Flipkart Marketplace will offer separate legal entities, limited liability protection, and more easy transferability. Here and the documents which will be needed to become a seller on Flipkart using LLP or partnership form of business:
3. Private Limited Company
A private limited company is a company which is privately held for small businesses.
The liabilities of the members of a Private Limited Company is very limited to the number of shares respectively held by them. A Private Limited Company is the most preferred form for the seller registration on Flipkart marketplace as it has the ability to scale up the operations and take on the investors.
It also offers limited liability protection, separate legal entity, easy transferability. Here are the following information and documents which will be needed to be submitted by a Private Limited Company.
Step1: Sign up on Flipkart Seller Central Website.
Step2: Register with all the business details including name, email, mobile number etc.
Step3: Select your primary selling category of products.
Step4: Setup your pickup locations.
Step5: Fill up all the Business Details.
Step6: In Business Details: you have to Add Business Name, GSTIN, TAN, Registered Business Address, Attach your GST Certificate and Digital Signature.
Step7: Add Bank Details and Receive payments directly in the Bank.
Step8: Add Store Details like Display Name and Business Description.
Step9: Add New Listings in the inventory. Update the stock units and price of all the items. Receive, Package and Dispatch the Orders, Track the orders.
1. Audience on Flipkart Marketplace:
When people in India think of purchasing anything, the first thought in their mind is Flipkart. Flipkart has a well built audience due to the variety of products at a single platform. Flipkart already has a wide customer base. So, sellers need not worry about driving traffic. No marketing is required. Indian peoples love shopping and for that they get advantage of having marketplace like Flipkart and many others.
2. Traffic on Flipkart Marketplace:
On annual sales such as Big Billion Day, other sales on flipkart, the traffic is at the peak. Millions of users shop on these days. There is an increase in sales during festive seasons as well. So along with flipkart seller registration you also get huge traffic without any cost of marketing.
There are many ways by which vendor can get good sales like promoting products in summer and winter seasons because people in india always look for trending apparels and other items in those seasons and surely want to do shopping for seasonal products.
3. Flipkart Seller Payment Processing Time:
The payment gets processed in the seller accounts within 7-15 working days. You can also contact the flipkart seller support team incase if you face any issues with the payment part. The payment is directly processed into bank account of the sellers. You always have to calculate different costs with calculator to know about your weekly or monthly profits. Calculator is a best tool to understand all cost for a specific product.
4. Flipkart Seller Support:
The seller support is extremely helpful. 24*7 availability to resolver queries and issues of the sellers.
5. Flipkart seller Hub:
Easy to understand and operate. The flipkart seller Hub is very flexible and fast. Any Flipkart seller can easily be redirected to different tabs like promotion, advertising, reports, case logs, etc. within the flipkart seller panel.
6. Discounts By Flipkart Seller:
Sellers can offer discounts in festival season. Huge number of sales will be resulted due to this discount.
7. No Set up cost:
There is no initial set up cost charged by flipkart. So, you can set up your online store without any cost! And once the store is ready then also only the below fees are charged. Flipkart seller fees can be categorized in following fees:
Commission Fee: Commission fee which depends on the product and the category of product being sold. This is a direct commission taken by flipkart.
Shipping Fee: It is generally charged to the customer. It usually depends on the weight of the product and the location of the seller and the customer.
Collection Fee: 20 INR
8. 24×7 Online Store:
As the flipkart store is available 24*7, customers can access the store at any time from anywhere. This portal decreases the time and demographic gap. Sellers can also process their order at any time of the day. This business can be operated from anywhere, at any time.
9. Seller On Flipkart Can Achieve High Profit:
Due to brand awareness, and festive season sales, your sales will rise! Which will let you achieve huge profit. Flipkart does not charge much, so you will earn high profits. As a result, the need of e commerce comes in demand with many sellers are coming online and setting up their Online business because of good profit they can get from the marketplace.
10. Boost Brand Awareness on Flipkart Store:
As flipkart has a huge customer base, there are millions of products who will browse your products. As your visibility increases online, your brand is also the talk of the town! The point here is – your brand awareness among people will increase. All vendor have their different stories when they actually started with flipkart and achieved huge success after starting online business with their brands.
Flipkart seller support team is available 24×7 to resolve the issues and handle different queries. They can create a ticket for an issue they have in the seller’s dashboard and the support team will contact the seller as soon as they can. There is no direct flipkart seller support number to which direct contact can be made.
Flipkart Seller Support Team is very supportive when it comes to onboard the seller after registration part. Seller’s are confused at the time of submitting relevant and important documents that the flipkart team has asked for and in that case, flipkart support team provides the best support via calls and emails to the seller. So that all the process can be done fast and then sellers can list their products on the marketplace and start getting orders.
3. Payment Process:
Sellers on Flipkart don’t have to worry about payments. Incase, the payment is in hold status, the seller’s can contact the seller support team anytime to resolve the payment issues.
4. Listing Problems:
Sellers can add as many product listings in their flipkart seller panel. There is lots of information that you need to put in the product detail page. If the seller is unable to understand certain terms like sku, adding variations for a product, etc. then the sellers have a best option to look for seller support in the search bar and contact them. As a Flipkart seller, you don’t need to worry about product listing concerns.
5. Order Processing support:
Being a Flipkart seller, We can easily manage and process the orders in the flipkart seller dashboard. But when we have to cancel an order for some reasons because of non availability they can be reached out via email and call. Customers are also notified when an order is not to be delivered by a Flipkart seller.
Flipkart Seller can easily manage their account using this dashboard. It is very user friendly. GST registration is not a hectic process nowadays. With GST Number, seller can sell products in different categories. There are many advantages of gst for the online sellers.. Following is the list of tabs and some of the highlights which can be seen on the Flipkart Seller dashboard.
This section will display the list of items that you have on your e-store. All the active items that you have added will be listed here.
Add New Listings
From this section, you can add new items in your listing. You can add single listings as well as Bulk listings. You can select the categories, sub categories, select brand and then add product information.
As the name suggests, the opportunity section is all about exploring new opportunities by knowing the trending products. It displays the list of products which are not available on flipkart and a huge number of customers search for this product. This gives you an opportunity to start selling this product from your seller account.
To check the list for a particular category or a particular brand, a category and a category filter is also provided. You can bookmark these products, which you wish to list.
The search count shows the count of searches every week. The Trending for shows the count of the weeks for which the product has been searched for this missing product on flipkart.
According to the statistics given by Flipkart, 8000 sellers use this opportunity page to add new listings and earn huge profits and sales.
Seller has to keep the LDR (Late dispatch rate) very low to maintain the account health. Never auto cancel the order. The auto cancellation of order will result in negative account health.
Product should not be defective at the time of dispatch, so keep a check on the products before shipping the order. Otherwise the customer will claim for returns, which will show a negative impact on your inventory as well as you ratings will go low.
Active: This list will display the current active orders i.e all the new orders will be shown here, which need processing from the seller’s end.
Returns: This list will display the orders which are to be returned. The seller needs to process the returns in these orders or take any other actions on these orders.
Cancellation: This list will display the cancellation request orders. The seller can check these orders and approve or reject the cancellation requests.
Payments Overview: Payment Overview gives an overview of all your payments such as your Next Payment, Last Payment, Total Outstanding Payments, Unbilled Orders.
Previous Payments: This section displays previous payments of the flipkart seller, months wise. So this is very organised.
Performance: This section will show your overall performance. Filters for Last 7 days, Last 30 days, Last 90 days is given to review the performance during this duration. The below parameters/metric are displayed:
Sales in Rupees: This parameter shows the total sales in rupees for the selected filter.
Sales in Units: This parameter shows the total number of items that have been sold.
Search Traffic Report: This parameter shows the count of search of your items.
Product Quality: This section shows the quality of your products based on the below parameters:
Average Product Rating: This field shows the average of the reviews given by the customers.
Customer Returns in Units: This field will show how many returns where there i.e how many products were returned.
Service Quality: This section shows the service quality offered by the flipkart seller, based upon the below parameters:
Seller Cancellation: How many orders were cancelled.
Dispatch Breaches: Any breaches in the dispatch, not agreeing to any law.
Fast Fulfilment: It is the program by flipkart, where flipkart arranges seller’s warehouse, maintains his inventory and handles the logistics.
Pick-up Reattempts: This is when the logistics team of flipkart make extra attempts to pick up the product.
Trending Tier: Based upon the performance, a tier is assigned.
Now, in the Sales section, Product quality section, Service Quality section statistics will be shown, to achieve the next price tier.
Seller Score: The seller score is used to measure the performance of the seller on Flipkart. The customers will be able to see this overall performance. So this can influence customers to buy your product.
Reports show the statistics such as Order Report, Sales Report of the selected time period. These reports are given to analyse the sales, profits and see what is lacking, then work on the lacking points to achieve the target!
It is further divided into the following categories:
|No||Flipkart Seller Portal||Amazon Seller Central|
|1. Seller Support Team||Available via Phone and Email.||Available via Phone, Email and Chat.|
|2. Customer Returns Issues||5-10% issues. It Varies as per the seller’s product quality.||10-20% issues. It Varies as per the seller’s product and packaging quality.|
|3. Automatic Payment Reconcillation||100%||100%|
|4. Account suspension||Incase policy is violated.||Incase policy is violated and Look For Account Health Parameters.|
|5. Sales Estimation||80% Sales can be achieved with promotion and advertising.||90% Sales can be achieved with promotion and advertising. With Different categories of product, Sales can be Soared at different levels.|
|6. Policy Violation Parameter||Late Dispatch, Order Cancellation By Seller.||Late Dispatch Rate, Order Defective, Order Cancellation By Seller. More than Single Sytem Access of Seller Account.|
|7. Adding Listings||Lenthy process. Takes much Time.||Very Simple and Fast To Add product Details.|
|8. Payout||Within 7-15 business days based on your seller tier.||Within 7 business days.|
By Registering with all the business details on the Flipkart seller Dashboard.
You have to login to your seller account and then scroll over to pickup address where you can easily add the address.
You can contact the seller by going to your orders section then click on the seller’s username, and next Ask a Question.
You can contact seller support If you want to delete the seller account permanently.
Seller smart is a program which is designed for Flipkart sellers.
SKU is stock keeping unit in which a unique code is defined for a specific product.
You can add the product listing in flipkart seller account by selecting product detail page of a specific category.
You can process the orders by going to Manage order section.