Amazon Services
What is Amazon Seller Services?
Amazon Seller Services are made for the Sellers on Amazon, who are interested to learn how to operate the Seller Central. There are different Amazon Seller Services by which the seller can learn and understand how things work on Amazon Marketplace. Amazon Seller Training is an important part before you start adding the products in your inventory. The seller also has to go with the interview process after the registration part complete. It is always suggested to opt for Training to better understand the Marketplace.
As a Professional Service Provider, I will help you with everything you need to a be successful seller on the Amazon marketplace. From shooting the best images for your items to transporting them to Amazon fulfillment warehouse, I will help you with every step of selling products online.
Frequently Asked Questions
A) General
1What is Sell on Amazon?
Sell on Amazon is a program which enables you to list the products and sell on Amazon India.
2What products can I sell on Amazon India?
You can sell products in the following categories:
Apparel, Automotive, Beauty, Batteries, Books, Baby Products, Consumer Electronics, Digital Accessories (including Electronics Accessories, PC Accessories and Mobile Accessories), Groceries, Jewelery items, Home, Kitchen items, Luggage items, Movies, Mobile Phones, Musical Instruments, Office and Stationary, Personal Computers and Laptops, Pet Supplies, Shoes and Handbags, Software, Toys, Tablets, and Watches.
Please note that there are some categories which are restricted and require prior approval before you can start listing and selling.
3How does selling on Amazon India work?
Selling on Amazon India is easy. First, you have to list the products that you wish to sell on Amazon India marketplace. Customer sees your product which include all the details regarding the product and makes a purchase. You will then receive a notification via email to ship the product. You deliver your product to the customer and confirm the shipment or let Amazon fulfill the order for you through Amazon FBA Service or Amazon Easy ship Service. Amazon will deposit the money directly into your bank account after deducting the fees.
4What information do i need to register as a seller on Amazon India?
You will need the following information to register on Amazon India:
- Your business details
- Your contact information - email id and Mobile number
- Basic information about your business
- Tax Registration Details (PAN Detail and GST Detail).
5Can I sell the products outside India through Amazon India marketplace?
No. At this time Amazon India marketplace allows shipments only within India.
You can sell the products in the US and the UK marketplace through the Amazon Global Selling Program.
6I don’t have my own website, Is it still possible to sell on Amazon India Marketplace?
You don't need your own website to start selling on Amazon India marketplace.
Once you complete the registration part, you will then have access to the Amazon Seller Central platform using which you can start listing your products for sale on Amazon India.
7If I list my products in the Inventory, will the customer know that he or she is purchasing the product from me on Amazon India marketplace?
Amazon will clearly indicate on their product detail pages and offer Product listing pages that the product is sold by you and the invoice will carry your details.
B) Fees and Charges
1What are the Fees and charges for selling on Amazon Marketplace?
Amazon will charge you when you get an order from the customer. Listing the products on Amazon India is totally free.
2How and when do I get paid from Amazon?
Amazon will disburse the payments directly to your bank account once a week which you have given at the time of registration account. You will be eligible to get paid for the order seven days after the item order is confirmed and shipped.
3Can I cancel my subscription?
Yes. You can cancel the subscription anytime.
C) Managing your Account
1How do I list my products on Amazon India?
You can use Amazon Web-based interface to list the items one at a time, or there is also an option of excel-based inventory files to list your items in a bulk. The procedure and information required at the time of listing will vary depending on whether your items are already in the Amazon India catalogue. Once you complete your registration part for selling on Amazon Marketplace, then you will be guided on the detailed steps needed to list your items. Please note that it is mandatory to have EAN, UPC, ISBN bar codes to list the items on Amazon Marketplace.
2How do I manage my orders on Amazon Marketplace?
You can view the orders on your products and can manage it through “Manage Order” inside the Amazon Seller Central ( you will have access to Amazon Seller Central after your registration part is complete). If you are using Fulfilment by Amazon Service for your products, then your orders will be shipped and fulfilled by Amazon. If you are using Amazon Easy Ship Service for your orders, then you can pack your orders and schedule the pickup time for our team through your Amazon Seller Central account. If you wish to store and deliver your items on your own, then you need to pack and ship the items to the customers and then confirm to the customer about the shipment through your Manage Order Seller Central account Dashboard.
D) Services
1Do Amazon offer protection against fraud?
Yes. Amazon helps you to protect against the fraudulent orders placed on your items and payment fraud.
2Can customers leave feedback on our products after the purchase and why is customer feedback on product is important?
Yes. Customers can leave feedback after their purchase of your product. Maintaining high feedback ratings and reviews is very important factor for success on Amazon India Marketplace. It is the good way for customers to recognize you as a trustworthy seller. Your rating will appears on the Offer Listing Page and It is one of the most important thing the customers will see. Your Reviews and feedback rating is a important metric which is used by Amazon India to measure your performance on Amazon Seller Central.
3Do I need GST number to sell on Amazon Marketplace?
Yes. If you are listing taxable items, then GST details are needed to sell online. You need to provide GST number in Amazon Seller Central at the time of registration process. However, if you want to sell only GST exempted products, then GST number may not be required. Note that if you want to start selling any taxable products then you need to register for GST as per GST laws and after that you need to provide your GST number to the Amazon.
4Where can I get Amazon branded packaging material for my products?
You can buy branded Amazon packaging material from amazon.in. Just select the appropriate packaging material according to your packaging requirements like size and weight.
5Can I get help for capturing images and creating digital catalogs of products as per Amazon guidelines?
Amazon have 3rd party service providers who are trained on Amazon’s imaging and cataloging guidelines and can assist you in creating high impact product listings. Service Providers have their preferential rates and offers for the Amazon sellers. You can contact them anytime through your Amazon Seller Central account once you complete the registration process.
E) Seller Rewards Program
1What is the Amazon Seller Rewards Program for Amazon Seller's?
It is a seller loyalty program for sellers on Amazon India, where Amazon provides opportunities to all the registered sellers to receive Rewards by participating in the Reward-earning contests or tasks.
2How does the Reward Program benefit me?
You may earn Rewards by participating in contests/tasks available to you in the Amazon Seller Central Dashboard. This Program helps you to grow on Amazon India and earn Rewards.
3How does the Reward Program work?
Subject to the terms and conditions for each Program and offer, each time you as a seller satisfy the eligibility criteria of such contest/tasks, you will have a chance to win the Rewards associated with each offer. Your Rewards Account balance may be redeemed in full or in parts.
4How can I use my Reward balance?
You can use your Reward balance on any of the following ways:
Amazon Gift Cards
Cash Rewards
Services under the Amazon Service Provider (Free Transportation, Free Account Boost, Free Product Listing, Free Product Images)
5Do my rewards will expire after some period?
No, the Rewards earned by you as a seller will not expire
6Is there any fee to register in this Program?
No, there is no fee or any other subscription fee required to be paid for the participation in this Reward Program.
7Can I able to earn Rewards before joining the Program?
No, Rewards can only be earned after you have been successfully registered in the Program and also you have successfully completed all the task.