importance of customer service in e-commerce

Enhance your eCommerce customer service through personalizing interactions, resolving issues swiftly, and leveraging loyalty programs to boost customer lifetime value. Prioritize exceptional service touchpoints, build trust, and create brand advocates for positive word-of-mouth. Utilize helpdesk software to streamline inquiries and track conversations efficiently, enhancing satisfaction and boosting efficiency. Implement live chat support, emphasize multi-channel assistance, […]